NDIS Cleaning Services
Reliable & Compassionate NDIS Cleaning Services
At Peak Home Services, we are proud to be an NDIS-registered provider, delivering exceptional cleaning services to participants, support coordinators, and families in Melbourne’s outer south-eastern suburbs.
As a local, family-owned business, we focus on taking the stress out of home cleaning, ensuring you receive the care and quality service you deserve.
Our NDIS Cleaning Services Include:
Regular Cleaning: Weekly, fortnightly, or monthly cleans tailored to your schedule.
Deep Cleaning: Thorough cleaning for areas that need extra attention.
Kitchen & Bathroom Sanitisation: High-touch areas cleaned to the highest standard of hygiene.
Vacuuming & Mopping: Floors are left spotless and fresh.
Dusting & Surface Cleaning: Eliminating allergens and creating a healthy living space.
Customised Requests: Additional services based on your care plan and unique requirements.
Why Choose Peak Home Services for NDIS Cleaning?
NDIS Registered: Fully compliant with NDIS guidelines to offer approved and trusted services.
Respected by Support Coordinators: We build strong, reliable partnerships with support coordinators, making the process seamless and stress-free.
Pain-Free Process: We eliminate the common pain points experienced with other providers, ensuring clear communication, dependable service, and exceptional results.
Tailored Cleaning Solutions: Every participant’s needs are unique. We customise our services to suit your individual care plan and preferences.
Local & Family-Owned: As part of your community, we take pride in delivering a personal touch with every clean.
The most common cleaning tasks requested of us when undertaking NDIS Cleans:
Vacuuming carpets
Kitchen cleaning
Bathroom cleaning
including toilets, showers, bathtubs, sinks, benchtops and mirrors
General dusting
including appliances, benchtops, cabinets and splashbacks
Sweeping and mopping floors
Frequency of NDIS Cleans
We understand that there will be a variety of factors that affect how often you require our cleaning services. These may include cost, the size of your home, and how many people live within the space.
Peak Home Services are able to offer weekly and fortnightly cleaning options, tailored to your specific needs. We can also accommodate monthly cleans by agreement; however, most clients have come to realise that the difference in cost between two x fortnightly cleans and one x monthly clean is negligible, due to the time it takes to clean the build-up of household grime that accumulates over the longer period.
We don't normally service one off, or end of lease cleans. This allows us to focus our attention solely our regular clients whose loyalty and custom we greatly appreciate. It also means we can ensure that our valued staff have a stable roster and a steady income, allowing them to confidently manage their day to day living expenses.
Furthermore, it allows us the flexibility to make the occasional change to a clients’ individual service package if the need arises for them. This is something that is required to be discussed with our Client Happiness Team in advance, and not with your Cleaning Service Provider on the day the alteration is required.
We can also offer deeper cleaning which may involve:
A more comprehensive level of dusting
Changing of bed linen
Cleaning of skirting boards and architraves
Wiping down windowsills
Of course, if there are any other cleaning tasks you would like us to consider, all you need to do is ask us on our initial home visit, and where possible, we will be happy to work with you to accommodate these.
The Ease of Organising Your NDIS Clean
Contact Us: Reach out to discuss your needs and goals.
Develop a Plan: We’ll create a customised cleaning plan that aligns with your NDIS care plan.
Enjoy Your Service: Relax and enjoy a clean, comfortable home with our professional team.
Trusted by Participants & Support Coordinators
Support coordinators and participants rely on Peak Home Services for our professionalism, reliability, and care.
We simplify the cleaning process, ensuring services are delivered on time and to the highest standard, giving you peace of mind.
Management of Keys
Many of our clients prefer not to be present while their clean is taking place, believing that it is safer for them to avoid wet floors and other hazards; a notion we fully support. Greater efficiency can also be achieved in an empty home, and this in turn also benefits the client.
In cases such as these, some clients prefer to leave a key in a safe place, or in an onsite key safe; however, a high percentage prefer to give us a key that remains in our safekeeping for access.
So, how do we ensure the safety of your keys when they are in our possession?
We take a different approach to many cleaning businesses, the majority of which place your key on a key tag with your address. Sure, this is the easiest method, but it places you in a vulnerable position should the key ever be lost or stolen.
We use a key coding system to keep your precious asset protected. Each key is tagged with a unique number, and then stored in a locked box. The number on the tag is then recorded against the property address in a secure online log that is password protected. Each time a key is removed from the box or placed back in; it is tracked so we know where each key is at all times.
We have found this system to be incredibly successful whilst providing our clients with the peace of mind they deserve when entrusting us with such an important asset.
Methods of Payment
We aim to make the process of paying for our services as seamless as possible.
We will discuss the varying processes for payments with clients who fall under a scheme with one of our affiliates as these will differ greatly.
Some will be fully funded by the external agency, whereas others may need to make a small gap payment if the service is only partially subsidised. This can be covered during our initial phone conversation.
Payments are made either by your nominated service provider, or a method of direct payment from your nominated banking account will be set up.
Pinch Payments is our preferred payment solution for direct payments. This allows a reimbursement to be made from either a nominated bank account or a credit card, and will be billed on the day of the cleaning services.
Curious about how our services can work for you or your loved ones?
Call us at 8738 2838 or email Hello@PeakHomeServices.com.au to book your NDIS cleaning services or learn more about how we can assist.
Alternativley, click the Let’s Chat Button and book a call at a time that suits you.